Where can I download the Creta Class app?
1. Search for "Creta Class" in the App Store or Google Play.
2. Copy the link below:
- Google Play: https://play.google.com/store/apps/details?id=com.zebraacademykids.creta
- App Store: itunes.apple.com/app/id1597060535
For how long will the course remain valid?
Once purchased, the content is yours. It can be played back whenever you like, as many times as you like, so your children can review anytime and anywhere.
Can I get a refund at any time?
Creta Class refund rules are based on course type:
1. Trial Lessons: Refunds are available within three days of purchase and before class starts.
2. Full Course: Refunds are available at any time.
- Refund is based on unit settlement, every four weeks is one unit and full course has 12 units;
- The units that have been updated or learned in your App will not be refunded, the rest units will refund to you;
- The refund will return to your original payment account;
- The gifted Amazon e-gift card will be deducted from the refund amount.
How will I receive the refund?
After the refund process is complete, the money will be returned to the account used to make the payment.